I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
...Emma Sproat
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Very prompt service. The only thing there was not an invoice in the box.
...Elizabeth Logan
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Excellent service throughout, no hesitation to recommend to others
...Stephen Lumb
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Excellent service.
Many thanks.
...Mr P J Webb
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I had a problem trying to find a replacement element for my old towel warmer, and Steve went to great lengths to try and find a solution for me. Unfortunately he couldnt resolve the issue, but he was extremely helpful and understanding and I thank him for that.
...Barbara Scott
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I was impressed at how quickly my order arrived. Many thanks
...Alan Gibson Heating
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Excellent service, thank you
...june bowden
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Great service. Ordering process very good in that always told where are in the process.
Could do with a time slot re delivery rather than just a day.
...Anne Drysdale
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Ordered one day, delivered the next working day. Exactly as described as no picture of item available, fits perfectly and superb, courteous service from all staff involved. I put this down to good old Northern common sense. Well done My Tub and thank you.
...Joanne Elkington
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Great service ordered before 1-00 and received as promised next day
...Thomas Lavin
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£
£71.42 
