Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time.
...Raymond TOPIN
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Perfect service, quick delivery of the correct parts and the best price. Excellent.
...James Baron
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No complaints very good efficient service.
...stephen leate
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Received package on Tuesday 0710 -thank you for all the help and support not actually had control knob installed on fire yet though
...Peter Durrant
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I was very pleased with your service and would use you again.
...Peter Butler
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I was very impressed with the help and quick call back from Steve. He managed to locate a discontinued Pactrol device to fix a heating system. A1 service and thank you.
...Andrew Seaton
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The order didnt come immediately But my tub was very good At updating Where things had got To and when i might expect it. Will use again
...David Finch
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Easy ordering good service.
...David Lake
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I ordered a replacement coal bed for a Valor highlight fire. Even though the part is obsolete, you managed to get hold of a replacement. We really appreciate the effort in sourcing the part and getting it delivered to us a lot quicker than expected. Thank you and I will keep your web site bookmarked if we need any other parts in the future.
...Andy
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Thank you for speedy processing & delivery of my order. Good communication from the supplier. I would certainly use your services again.
...ian whitchurch
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£
£71.42 
