We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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Item received in good condition on the promised date. Good delivery service from wolsely
...Nigel Richardson
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Perfect service.
...Richard Carn
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Excellent service and prompt response to order change requests. I will definitely be ordering from you again in the future.
...Ashley Ford
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Great service, great price. Would definitely recommend.
...Andrew Ogilvie
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Order arrived quickly and was perfect for my purposes. Thanks.
...Nigel Bryant
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I was very happy with service, in particular with responses to email queries.
Delivery was a little slow but did appreciate that you delivered to Rep of Ireland. Id be happy to recommend my Tub.
Many Thanks, Maeve.
...Maeve O Connor
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Very Pleased with product and service, and very good communication.
Thank you
...Mr T Stubbings
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Great value,quick delivery and good communication thanks.
...Mr Ian Pickup
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I have nothing but praise for Steve and his colleagues. I ordered a discontinued Ideal Standard bathroom sink from you. Steve called me and advised it might be better for me to collect rather than wait for delivery with the risk of damage. He had already confirmed its condition as 100%. It was not there were scratches and stress marks. Steve then located another for delivery. this arrived scratched. He then located a third this seems to be undamaged. Each communication has been responded to quickly and efficiently. Peter.
...Peter Short
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£
£1015.23 .jpg "Related item Odera Double V 1800 X 650 White F8520180065105v0")
