I do think your charges for posting and package expensive. After waiting a week I telephoned your office to say that my kit had not arrived. I was impressed with the lady who rang your High Wycombe branch and I received the goods the following day. ...Paul Morris - 8 Greenhaven Rise
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Ive had really great customer service from My Tub - helped me track down the right toilet seat, even checking with the manufacturer and delivery etc all worked well. Thank you ...Vivienne Forsyth
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Perfect fast delivery good communication
...Michael Wheeler
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Excellent service, thank you ...Lo Presti Castrenze - LP climaservice
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Part was just under average in price.
Emails about orderpickeddispatched all appreciated.
Delivered within a few days of ordering.
Only complaint would be ridiculously high delivery charge. Over £12 for a jiffy bag through standard post hurt. ...Steven Crump
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The website desktop version used made it easy to find the product required. All the information needed to make a decision on purchase was displayed. Once the order was placed I was disappointed to find that the product was not available for prompt delivery and the email I received indicated that an order could be placed at additional cost of £6 VAT which I was not prepared to pay so asked for my order to be cancelled. I was then contacted by a very helpful lady, Christine, so said that a purchase order could be placed at no additional cost so my order was not cancelled. Shortly after that I received notification that the product would be delivered on a specified day which indeed it was. As a result I am very likely to use mytub for future orders and recommend them as a reliable and econom ...Roger Daley
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I recieved correctly my order.
Thank you for your professionalism.
Sincerely ...MARIE HELENE AUGIS
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Great customer service and quick replies to any emails regarding my purchase. The part was sent out quickly and my boiler is working perfectly in fact better than it did before ...Duncan Kerr
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Super quick delivery,excellent service. Would definately recommend using this company. ...michael stubbs
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Thanks - delivered earlier than expected - unfortunately I think I caught the front top china on door latch and its marked it - still should be ok if I keep the lid down, Thanks Krish ...Mr K Advani
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