I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer.
...ken golding
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Lori Smith
Thanks for quick delivery - and conscientious messages to and fro regarding part out of stock.
Here in the West of Scotland quick delivery times are few and far between - with delays and excuses normally the order of the day!
All this is much appreciated and we will certainly use your company again in the future.
Kind regards, Lori and Roger
Craigard House Hotel
Low Askomil
Campbeltown
Argyll
PA28 6EP
...Craigard House Hotel
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Although I did not find your website that easy to navigate, your Customer Services staff were very helpdful. They gave me the exact information that I needed to place my order. I was also pleasantly surprised to see the price of the items that I ordered through yourselves, and delivered by Plumb Centre, and the much higher prices shown for the same items on the Plumb Centre website!
...Michael F Harris
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Very happy with product ordered, but was not very happy with paying £12.50 for postage seeing as I ordered on 18 Dec 2010 and only received item 5 Jan 2011.
...Clive Orchard
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Just wanted to say thanks. I've put my order in.You would not believe the run around I've had trying to get this and the number of places that have told me it doesn't exist or quoted ridiculous prices.
Thanks
...Dave Keysell
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Excellent service, you were able to supply quickly, brand new, an obsolete boiler part, not available from the manufacturer anymore, which I had thought was going to be unobtainable. Your website made it very easy to find what I needed. Thank you
...Giles Procter
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DELIVERY PROMPT AS EXPECTED BUT I AM WONDERING WHETHER DRIVER KNOCKED ON MY DOOR, I HEARD THE VAN DRIVE OFF BUT DIDNT KNOW IT WAS THE VAN FOR ME, NEIGHBOUR BROUGHT PARCEL ROUND IN EVENING; I DID SAY IT WAS ULIKELY I WOULD BE IN AND IF NO REPLY TO LEAVE WITH A NEIGHBOUR WHICH HE DID SO THERE WAS NO PROBLEM, BUT SINCE YOU ASKED................
...JAMES FLATT
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Washers received yesterday. Many thanks.
...Sharon Forbes
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Provided a great and fast service for the item I ordered, highly recommended
...Peter Craig
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Thanks for all your help and information from start to finnish super fast service and no problems thank you once again. Colin
...colin clubb
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£
£165.61 
