We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
|
Great service. Kept me well informed of delivery date. Arrived on time. Cant fault that.
...Clive Townley
|
Excellent from original enquiry to delivery. Good email communication and delivery on the day specified. Will definitely use again.
...William Rowley
|
A minor hiccup was very speedily and professionally dealt with. The items were entirely satisfactory and delivered within 48 hours of ordering.
I would highly recommend MyTub to anyone.
...Walter Lamb
|
After a small delay in sorting out the bank details your service was impeccable.
Delivery was on the days that were stated.
Yes, I WAS impressed and WILL be using your store again.
Thank you from Clive Bennett.
...Clive Bennett Home Maintainance
|
The service has been fantastic. One of the products I needed was no longer available but Christine sourced an alternative from the manufacturer very quickly and amended my order. I was kept in touch with what was happening all the time. The order came on the exact date I was given I was out, but the delivery company have been equally good, easy to contact to re-arrange delivery.Everything has been so easy. I have already recommended you to other people.
Many thanks for a great personal service
...Mrs Ann M Jones
|
Very obliging staff and delivery when expected. Thank you.
...FAO KEVIN WALKER
|
The service provided was good and the staff who was dealing with my order was very helpfull.
Thank you,
M Kemperle
...M Kemperle
|
Perfect fast delivery good communication
...Michael Wheeler
|
Very pleased with your service; collected Grohe 3000 Shower Valve today without any problem.
...Sheila Bean
|
£
£818.36 
