Thank you for ensuring that I got the parts before Christmas due to the parts being out of stock.
However I would not have ordered from you if your website had told me that you were out of stock when I placed the order!!! I had to pay the shipping to get the parts on time.
Customer support was great!
Miss-leading customers at point of order first class!!
Oppertunaty of a repeat order from me...........nil!!! Priceless!!!!
...Philip Gould
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I received my order, yesterday lunch time at around 12pm. I must say that I feel a little let down as I placed my order on the 281112 and didnt hear back from you until the 141212 to say that the complete order was not in stock and would not be until January. I asked you to go ahead with the order as you had already taken the money from my account. I then had an email on the 171212 saying that the order will be in by the 070113 only to be told again that the order wouldnt be in until the 210113. I understand that this is not your fault but i would have preferred it if you could have let me know a couple of days after I placed my order that the order was not in stock as my customer was left without a shower for nearly two months.
...Peter Downey
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The item I ordered was not in stock, but I was kept informed about progress and then given a date for delivery. Item has now been fitted and is good.
...Andrew Smith
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Very impressed with delivery time updates via email.packaging excellent.fantastic service.will order again.
...p richardson
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Ordered pebbles & matrix for gas fireplace on a Sunday evening. Everything arrived on Wednesday early afternoon. Totally transformed my fireplace. Well pleased with service & product. Have another fireplace to sort out will use mytub again.
...Lee Wilson
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Excellent service throughout, no hesitation to recommend to others
...Stephen Lumb
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Fantastic service,as always.Fast delivery,good price,what more can i say!
...EcoAppliance
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A very good service.
...Mr.K. Goodland
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Goods delivered on time.
...Mr Robin Jones
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Good service in my opnion, delivered on time as stated, and left with a neighbour as requested.----- Did what it said on the tin!!!!!!!!!!!
...DAVID JACKSON
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£
£950.00 
