The website desktop version used made it easy to find the product required. All the information needed to make a decision on purchase was displayed. Once the order was placed I was disappointed to find that the product was not available for prompt delivery and the email I received indicated that an order could be placed at additional cost of £6 VAT which I was not prepared to pay so asked for my order to be cancelled. I was then contacted by a very helpful lady, Christine, so said that a purchase order could be placed at no additional cost so my order was not cancelled. Shortly after that I received notification that the product would be delivered on a specified day which indeed it was. As a result I am very likely to use mytub for future orders and recommend them as a reliable and econom ...Roger Daley
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Excellent service, ordered Saturday afternoon and the item arrived on Tuesday morning, well packaged and as described. Great communications throughout. Will definitely use mytub again and recommend to others.
Many thanks ...MarkT
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All as ordered and rec,d quickly ...Chris Dulake Plumbing
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All good. great prices, fast delivery, kept well informed of delivery time and date. ...koreana
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after placing initial order and paying for it i was then told my item was obsolete my tub dont stock it but they said they would source my item for me which ended up costing me £25 more than mytubs original price. i feel i could have been told before payment that they dont have items in stock leaving me free to look elsewhere or they could have quoted a price items will cost you after they order them in for you first before taking your money. not as cheap as you first appear!!
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Hello
Unfortunately obsolete items do not get the price updated so will appear a great deal cheaper than the replacement product.
Regards
MyTub ...dennis curley
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Goods delivered as agreed. Excellent service. many thanks. ...Bryan Pope
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Excellent service, well packaged and as described. Great communications throughout. Will definitely use mytub again and recommend to others.
Many thanks ...Robert Dunderdale
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Hi
The service was good and I was able to pick up the goods as arranged. I thought it was good to be given the chance of picking up myself, and not having to pay the delivery charge. Parts were as expected - which isn't always the case with online purchases! Also the order was available quicker than expected
Nice to do business with you.
...Malcolm Kippax
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Very competitive price. Excellent e-mail communications. Delivered as promised. Recommended. ...C J HARKER
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Everything as described, and provided helpful updates on delivery date. ...Andrew Dey
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