After spending days trying to find part
Obsolete
Rang up after finding it on your site paid for it and all delivered fast.
Customer service great.😁😁😁
...Dale Rathbone
|
Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa
...David Morris
|
Item received exactly on time, many thanks for great service
...Ann Douglas
|
Thank you
Order arrive on time,will definatley use My Tub again.
...david payne
|
The brushes arrived next morning. Exceptionally quick service. Well done.
...G A SMITH
|
Appaling service . It took 18 days to deliver this item and that was after three phone calls by me asking you when the item would arrive. Victoriaplumb deliver the next day. You need to sharpen up or go under.
t pm cairns
------------- ------------------------- ------------------------- -------------------------
Dear t pm cairns
Very sorry for the delay with your order, however this item is obsolete and Ideal Standard have a two week delivery for thier obsolete items as standard, please feel free to contact them direct for confirmation.
Thank you for your advice re VictoriaPlumb, we are in a totally different market place to them. VictoriaPlumb sell cheep unbranded rubbish (in our opinion) imported in bulk from China, stocked high with massive profit margins slapped
...t pm cairns
|
Great service typed the wrong postcode and it was spotted and checked item arrived quickly very impressed
...Steve Dunn
|
Excellent delivery time, easy ordering.
Only comment would be huge box for small item, and no packing materials.
Item was rolling around.
...Debbie Hoole
|
my tub was very helpfull. Rachel who dealt with me was amazing, she took care of everyhthing for me and the delivery was withing 2 days
Will without doubt order again. Fantastic service thankyou
...david forey
|
Very satisfied, order arrived as promised as advertised. I would have no hesitation in using my tub for any future needs.
...Edwin Crouzieres
|
£
£2538.45 
