Responded and contacted quickly. They sorted out a basin that was no longer produced but they still managed to locate one 4 miles down the road. Cant fault them. Great service. Thanks ...James Costello
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Excellent service. Arrived in time and no damage to coals. Did not think I would find company to supply goods as fire no longer available.
...Janet Doohan
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Although there was a delay in your obtaining the items I ordered, I was kept advised of progress with the order and it was delivered on the day promised once you had sourced the components.
Perhaps when there is going to be such a delay in this case 16 October to 11 November it might be fairer not to collect payment until nearer the known delivery date.
Overall I have found your service to be a good standard. ...David Beck
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Ordered at night delivered following morning, cant get better than that.
...Arthur Mason
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The boiler baffle plates arrived promptly. They fitted perfectly and the boiler is working as new. ...Michael Sandison
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I am very pleased to say that I am delighted with the service I received from MyTub.
The sales team were very helpful and the product arrived in two days from order and is now installed to my satisfaction.
Many thanks for your help.
Phil NE ...phil northeast
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Very efficient service. Thank you. ...Sandra Glenton
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way. ...Barry Elder
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First class to deal with. Great comms from Christine and part arrived on schedule. Definitely use my TUB again. Highly recommended ...dugald Macaulay
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Great service..!! Thank you. ...Nigel Brown
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