I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we
...Southlands Farm Cottages
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Very quick delivery in the evening which is very unusual for other shops.
Goods in perfect order professional communications and order confirmations. Thank you
...Andrew Ciepalowicz
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Very pleased with service - good price and goods delivered on date given. Will be happy to use again in future.
...John Carnall
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Thank you for your excellent service! My items arrived in good order and in a timely fashion. The price was competitive and your brilliant staff even managed to discount the shipping below the original quote. You made what could have been a difficult and expensive international transaction simple and pleasant. I will tell my friends.
...Lee Alan Fordham
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Very happy with the service from MyTub.
We very much appreciate the updates re. delivery date.
Will certainly be visiting your website again and look
forward to placing more orders with you.
Mim Gamble
...Heat Plant Services Ltd
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Although the Cartridge was expensive , but could not get the same anywhere else, had too buy it, but the time it took to receive it was very acceptable. Have not fitted it yet but I am sure it will be fine. I probably could have got a nrew tap cheaper but buying the cartridge saves all the hassle. Would us MyTub again.
...Cameron Campbell
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Very happy to find the parts for my tap I have been hunting for a while. Regular updates on the status of my order and swift delivery too. Great to do business with.
...Vitor Ferreira
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Excellent service and delivery, would use again, would recommend.
...Roy Sulley
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Order arrived very quickly once I had managed to place order. Found website very annoying to use for a first order and nearly gave up.
Cannot see why a single order for a small item cannot be ordered over the phone with a credit or debit card especially using something like PayPal.
...John Wakefield
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The product was exactly what I wanted however, the delivery was not. Despite e-mailing to say "NO" to leaving the item at a neighbour, another to arrange delivery on a Friday we had a trial deliver on the Wednesday before and then to cap it all an eventual delivery on the day before we had arranged - BUT LEFT WITH A NEIGHBOUR!!
...Michael Dickens
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£
£427.54 
