Impressive communication and excellent rapid service.
Would have liked to easily obtain images for a number of items especially baths. Difficult to select without images and more detailed specifications in some sections. ...Graham Brackpool
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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
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Excellent service.delivery arrived on the day it was supposed to.
Thank you ...Judith
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thank you for a very promt and eficient service part works a treat recomend your company to everyone will use you again.
Adrian Jarvis Maintenance Manager ...Adrian Jarvis rspb
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Prompt delivery and good customer service on the phone. Thanks ...Lisa Readman
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Arrived on time as notified
Pleased with service ...R B WHITEHOUSE
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A timely and eficient srvice - thank you ...Hubert John Lynch
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Thanks its now arrived. Please thank deborah for chasing it down before the weekend. ...Geraldine Smith
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Hi guys - the part arrived in good order, but the packaging could have been better. It arrived in a card-board box with the part placed in the bottom and the padding piled on top. It would have been better to put some padding into the box first - then the part - then the padding to sandwich it between the padding. However it seems to have arrived in good condition. ...Richard Burke
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I could not recommend this company more highly.
Very easy to track my order, I received regular updates as to the delivery status, and the order was made on the day they advised.
Very satisfied ...Graham Sagar
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