Item arrived on time and correct. Very efficient and would use Mytub again. ...Owen Catchpole
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Expensive delivery for speed
...Mark Taylor
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good communication and goods as expected ...St Monica Trust
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Customer service WAY beyond what anyone could expect. Many thanks.
...Brian Smeed
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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received my order thankyou, you provide a very quick and easy service, i will highly recommend you to all. ...reflections
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Great service - excellent communication. Goods delivered as requested.
Many thanks ...Wayne Crickmore
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Great service. The item wasnt in stock once the order had been processed, in fact its a discontinued product, however Christine managed to locate one in Ireland and, upon payment of a courier fee, this was delivered the next day. ...Sarah pulford
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Excellent service product arrrived on time and fittted straight away and all ok will use you again if you can supply the part ...Philip Allen
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Great service with no problems. Delivered sooner than expected. ...Martin Sawyer
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