Good initial customer service after placing my order online. I had duplicated an item on my initial order so customer services rang to alert me and amended the order to correct the required quantity. Lead in times were quite lengthy 4 weeks for my order so I had to ring MyTub on the day prior to the expected delivery date to get an update, delivery was then arranged for a date convenient for myself. There are an extensive range of Items on the website all of which are competitively priced. I am satisfied with the service provided and have placed a further order with MyTub.
...David Collins
|
Excellent service. Quickly acknowledged & dispatched the order. Would definiitely use the service again.
...Mrs Alison Chaddock
|
Excellent service throughout. Including availability information, order processing, delivery and then resolving a problem caused by me ordering the wrong item by mistake and then arranging the return and supply of the replacement promptly.
...Philip Ford
|
Laurie was brilliant. The item I wanted was obsolete but 1 was available, I couldnt order it on the website , laurie enabled it while I was on teh phone to him. The order was delivered next day and my shower doesnt leak anymore and I can turn my water on. All enabled because laurie at mytubs cared enough to sort out my £155 order. Faultless service and delighted to send this feedback
...ian goulding
|
Excellent service as always. Even when things are not straightforward communication was good and the the system worked very well. Well done MyTub!
...Robert McNamara
|
Thank you for promptly getting my order to me over the Xmas period.
will be using your company again.
...Brian Hook
|
Great communications and service from all concerned. Easy to navigate through the website to find the parts needed.
...David Parker
|
Received a bulkhead valve for my old Worcester boiler at a competitive price and delivered as promised.
...John Newall
|
Goods delivered as described.
Would use my tub again.
...Alison McDonald
|
Found ordering easy, the delivery was as set out on the respective mail so all in all a good service
...Keith Lipscombe
|
£
£1771.84 
