Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service. ...Miss Aigoro
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Excellent service!! will certainly use again. ...Shaun Gibson
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Correct parts supplied, very competitive price. Excellent communication, I was informed by email at each step of the delivery process. ...Eric Boreham
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Awesome & first class customer service special thanks to Christine and Deborah, absolutely polite and helpful, lightning fast shipment plus accurate updates on every step from having placed the order until delivery. Company and staff - highly recommended! ...Reinhard Schmidt
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First Class Service!!!!!!!!!!
Thank you. ...Kevin Meayers
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no issues - ...KEN ROBERTS - HOYA LENS UK LTD
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Many thanks for keeping me updated about the delivery date for my order. The item has now been installed and is working OK. ...David Mundy
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Good service and I was kept informed.Mytub also arranged for me to pick up order at a local supplier on Saturday morning, rather than waiting for delivery on the Monday. I would have no hesitation using Mytub again.
Many Thanks, Mary Cairns ...Mary Cairns
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Thanks for spending the time to find the components and the communications on progress.
Cheers
Eric
PS Although it would be best of you show on the website if you have stock of items or need to source them... ...Eric Robotham
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I was really impressed with the help received from customer services and the excellent next day delivery. Thank You ... Marie Bullivant
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