Regular updates on the progress of my order, arrived when planned, great service!
...Nick Hemmings
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Good service,goods as described and delivered on time
...Leon Benjamin
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Credit where credit is due, recently we have had to use several warranties in our home to fix the cooker, dishewasher and boiler. I can say without a shadow of doubt the ease of dealing with your company was unbelievable, at every turn Your team kept me informed and answered my questions within 1 to 2 hours, you managed to source parts when the manufacturer could not and when you said things would arrive they did. It sounds simple but I have experienced some bad customer service later, you were a breath of fresh air. Thank you. Paul
...Paul Cappleman
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Very good!
...EPD Singapore Services Pte. Ltd.
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Goods received as per the specification in good order and condition and on time.
Thank you for your reliable service.
...Natsanet Mehari Haile - Focal Point General Trading LLC
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I was very impressed with the help and quick call back from Steve. He managed to locate a discontinued Pactrol device to fix a heating system. A1 service and thank you.
...Andrew Seaton
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Took a while to receive but i expected that. Goods arrived as described.
...Allan Docherty
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GOOD SERVICE,MANAGED TO GET ME A DISCONTINUED PART FOR A 1994 GAS FIRE FRONT,WILL USE AGAIN.
THANK YOU
...G.GODFREY PLUMBING
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Excellent service - thank you
...Dugald Macpherson
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£
£2168.00 
