Brilliant communication throughout. We got a message after ordering and paying that the item was no longer stocked but that they had sourced it from the manufacturer and would be able to fulfil the order. We then were updated re dispatch and delivery. First class! ...Heather Herbert
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Great service thankyou. The first time I have used mytub and I will be using again. ...malcolm davies
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good service and pricing ...stuart anthony royle - ess
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My order was fulfilled by Plumb Centre, Reading who not only failed to turn up on the agreed morning, but also sent the wrong sink their picking error - the paperwork sent to them was correct.
However, Jeannette sorted it all out for me and managed the situiation through to a satisfactory conclusion.
Well Done !
As such, I would have no problem ordering from MyTub again. ...M N Porter
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Excellent customer service, keeping us informed about the delivery date for our order: thank you! ...Maurice Whitehead
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Delivered in good condition on the day - morning as promised ...Mr I H Goodale
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Well pleased ...Victor Gonsalves
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Fantastic service.......rare in this day and age, Thank you ...Lynda
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Required replacement aerators for Magiglo open basket gas fire. This company had them in stock at a reasonable price in comparison to other firms. Ordered and was impressed by the customer care with continually update e mails on progress of the order. Delivery was personally carried out by the company and not by courier or post office which meant that the delicate fragile aerators had not been thrown about in transit. Good to see that in this day and age that a company still had Customer care at heart. ...Michael Fellows
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Very efficient delivery and notifications of transit. Thanks ...Nigel Appleby
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