Very helpfull and quick delivery. ...shirley fryer
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goods arrived on time. Good service ...Suzanne Brayley
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Efficiency and reliability! ...Marini Maurizio
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
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Everything good but the bag was a rather big for the contents. ...Paul Drakes
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Fantastic service and an amazing slice of luck to find the part I needed so close that I could collect it. Kind enough to refund the delivery fee too. Clearly a company dedicated to helping customers. ...Mitchell Jones
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First class product, accurately described, fairly priced and very promptly delivered. However, I did think that the delivery charge was too high. I think that there should have been an option for a lower delivery charge, combined with a longer wait for delivery. Certainly, I was in no hurry - but had no option. ...Roy Cullington
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Yes thank you received in one piece. ...Mrs C Gilboy - 1-2 Call Drainage
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Placing the order was simple enough and the item was well priced.
What I found most disappointing though, was the absolutely crap service provided by your designated supplier and the fact it took three attempts to get it delivered, in this case, Plumb Centre, Poole.
As a result and given that you are not supplying direct, its somewhat doubtful that Id use your services again. ...Mr. M. Hedger
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It is a breath of fresh air to find a company as helpful as My Tub, thank you for your help! ...Paul Wheeler
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