I had an excellent customer experience. When I phoned to find out if the target delivery date was as planned due to me not being available on that specific day, the customer service was very helpful and eventually it was arranged that I could receive delivery of the order on same day as I had I had phoned. Within a few hours the order was delivered. Top marks to everyone! ...Anthony
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I ordered parts for a Baxi wall heater a couple of weeks ago and eventually the parts arrived, Baxi was very slow in sending the goods but Samantha from mytub kept me informed all the way. Very good service from mytub, not so good from Baxi. ...Paul Webster - Dr Tap Plumbing
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Brilliant website. Wish they were all like this ...James Thorogood
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Excellent service. Arrived in time and no damage to coals. Did not think I would find company to supply goods as fire no longer available.
...Janet Doohan
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Excellent service.Bath arrived as scheduled in first class condition. Absolutely no problems, would definitely recommend. ...Ian Tyerman
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An excellent service. The part arrived as advised and it was simplicity itself to pick up. Thank you we shall use this service again. ...Jeffrey Robinson
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Although there was a delay in receiving the product as it was not in stock i was regularly updated on the position and could not have asked for better service. ...Charles Polkey
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Very pleased with my goods.And the service.And the price i got it for. No problems at all. thanks. ...m b eales
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Hi
Thanks for handling my order cancellation so quickly and proficiently. The part and the price were right, but I couldnt find someone who would install it. Guess they like to order parts direct and charge a mark up.
Kind regards
George ...George Dickey
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From start to finish mytubs customer service has been excellent. I was kept informed every step of the way when my item had been posted up to the point where it had arrived at the pick up point. Thank you for a smooth and fast service. ...James Duckworth
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