Hi, Im sorry but I am not very impressed with the speed of your service.
I placed my order on the 18th October, I had a totally different part delivered last week even though the paperwork had the right part description on it. I phoned the number on the delivery note and I was told the correct part would come the next day - it didnt, & it didnt come the day after that either so I phoned again and was told they had to re-order and it would be with me by Monday this week - it wasnt, I waited until Thursday and had to phone them again - the part is in the warehouse and apparently it will be with me tomorrow!
What looked like a good value product has caused me to phone my customer three times to explain the delay and call your supplied three times so far at peak rate to find out what is ha ...Mr T J COOPER
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excellent service once we actually got to speak to a customer service agent. ...Peter Jones - Peter Jones Electrical Installations
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Thank you for your VERY prompt excellent service for product needed asap
All arrived as stated ...Douglas Robbie - Dunlaw House Hotel
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Goods arrived promptly well packaged and as ordered - thank you ...Philip Skelton
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Great price and great service. Liked being able to email queries etc and get informative responses pretty quickly. Didnt know i could have stuff delivered to my local plumbers- will deffo use this service again in the future. ...Alastair Redpath
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Delivery was not as stated and when I rang to mention the item had not been delivered, I was was simply told I would receive a future email. This isnt good customer service. I rang you and hence Ii would expect a phone call back with email confirmation of when I could expect the item delivered. ...Steve May
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the worst delivery service I have ever come across it took you six week s then you broke one and then i had to wait another two weeks
would never use you again ...mark leppard
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The item arrived the day after ordering. Fast service. ...Loggenberg plumbing
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Order received as stated and no problem with the good service ,
many thanks George Watsn ...Watson Alarms
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Very quick and efficient service , thank you.
Only negative was having to pay full carriage on a few washers which could easily have gone in a small envelope! ...Mr. Kevin Gumbrell
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