Very pleased with order and processing. Customer services very helpful and answered calls and emails promptly. However, the courier service was appalling - not the fault of MyTub. They could not find my house and did not even call me to ask for directions. Consequently, package was returned to sender, causing a weeks delay before I eventually received it. ...mohamed carmally
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Pacakge delivered on time. However, the packaging was opened and in a sorry state when delivered. Lucikily there were no missing items. ...P Saujani
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Thank you for ensuring that I got the parts before Christmas due to the parts being out of stock.
However I would not have ordered from you if your website had told me that you were out of stock when I placed the order!!! I had to pay the shipping to get the parts on time.
Customer support was great!
Miss-leading customers at point of order first class!!
Oppertunaty of a repeat order from me...........nil!!! Priceless!!!! ...Philip Gould
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mytub was the only company to stock the top quality part I needed. Thank goodness to mytub. Website easy to order from and delivery very quick and sent via a very good trustworthy courier. Would definitely recommend to others. ...P Masters
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Product received and fulfilled all expectations.
Excellent help and service all round. ...Ronald Elliott
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My order was placed at noon Thursday and delivered noon Friday.That is what I call excellent service.Would use this site again.
Thankyou
Keith Barrow ...Keith Barrow
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Fantastic Service. ...Mr Sandee Patel
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I had to chase up my delivery but the service I received after contacting MyTub was fine. Goods then were received within 3 days. Would I use this company again Yes ...Graham Abbott
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Quick service - Excellent! ...Contemplation Homes
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Fantastic service! I needed a part for a boiler and the website search allowed me to find it very quickly - it seemed quite rare on other sites. Not only that but the price was excellent and free delivery included! I tried to phone the order in but was told the site was down but to email for a delivery estimate and then order online. I noted the urgency since it was January and that I have a young family. The part arrived within 24 hours and the boiler was fired up and working properly within 25!
Great service and would not hesitate to use again
Phil Harris ...Phil Harris
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