Great service ordered before 1-00 and received as promised next day ...Thomas Lavin
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friendly , helpful service,good communications...would highly recommend,many thanks ...michael moore
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Very imoressed with your service, from ordering up to and including delivery. Would certainly use you again. ...Charles Archibald
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Kept up to date with progress of sourcing unusual spares and arrived when stated. What more could one ask for. ...Colin Turnage
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I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
...Sol Goodall
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I will be completely honest ,i found the ordering and the delivery prety good ,but i found that the communication i received from a lady called christine was brilliant ,the item i ordered was not in stock when it should have been ,and i received messages, informing me of what was going on and when to expect my delivery.
all other companies i usually deal with leave you guessing when your delivery is due .to me communication is everything,how con you plan something when you have no idea where your parts are . ...david shorter
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I ordered a replacement coal bed for a Valor highlight fire. Even though the part is obsolete, you managed to get hold of a replacement. We really appreciate the effort in sourcing the part and getting it delivered to us a lot quicker than expected. Thank you and I will keep your web site bookmarked if we need any other parts in the future. ...Andy
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A great company to deal with. Very helpful indeed. Highly recomended. ...John Bradshaw
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Brilliant service!!! Ordered part on Monday, delivered on Tuesday.
...Emily Phillis
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fast shippng,Great comms, product as discribed.
would recommened and deal with you again.
Regards
Wayne ...wayne lomax
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