Great service. The Product was delivered from a local plumbers merchant.
Highly recommend. ...Alison Mitchell
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Easy ordering online
Advised by email of date of delivery
Delivered early and everything very satisfactory.
Many thanks for excellent service ...MR WILLIAM J RENSHAW
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Excellent service ensured that I received my urgently required order the following day rather than after the Bank Holiday. Very satisfied. ...Reginald Harlow
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Highly satisfied with whole ordering process, and especially the very prompt delivery well ahead of schedule. ...Robert Elward
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We’re very pleased with our purchases. The service we received from yourselves was excellent. ...Jane Middleton - Mrs
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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Branded goods received in perfect condition. Customer services first class. Thank you for your quick delivery. ...Mr S Grant
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Excellent customer service. Any queries answered swiftly, politely and in an easy to understand manner on your orders status page. Was a pleasure to do business with you. Thank you
...Mrs Karen Simcoe
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a good all-round service, thank you for the swift response. ...Alan Ledger Coops EMBS
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The availability and the price of this product was second to none. Sadly the delivery service to the pick up depot was not to such a high standard as this very fragile part arrived in a less than adequate envelope broken despite being marked fragile. This was quickly replaced by you and was carefully looked after at the depot. An extra quid or so on better packaging would be better to speed delivery and reduce returns. ...Christopher Collins
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