Delivery took longer then estimated but MY TUB staff were helpful and send me a copy of manual instructions and dimensions of the item so I could do some works before installing an item.
...Marta Kiepura
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Thank you my order was dealt with and received quickly,excellent service.
...ALBERT COUNSELL
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Very Happy - the product arrived the day it was meant to, and although we werent home, they came back with no fuss and redelivered.
...Glen Keller
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Thank you, I have now recieved the complete order, I was relieved that you did a price match after not confirming that your package was not originally complete, even after I specifically asked whether the condenser was included !
Both deliveries came before the delivery date causing my sick wife to get out of bed to let the delivery man dump the parcels just inside the door, she would not have been able to move them if there had been a fire.
...Paul Darnes
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Goods have arrived and were in good condition.Communication regarding order status was excellent. First class service. Thankyou very much.
...Richard Potts
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A competitive price and fast free delivery will certainly buy a from this company again
...MR PETER AUCOTT
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Item delivered on time and is just the job matched existing taps in bathroom.
Good service and no problems
...Kenneth Manners - None
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Very prompt service excellent communications, very pleased.
...Robin Jukes-Hughes - Mr
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Excellent customer service. I had to call as I needed to collect the item ordered urgently, I made 3 calls and spoke to 2 people. They could not have been more helpful, they located and contacted the nearest delivery site and emailed the details to me.
...I Booth
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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
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£
£31.51 
