Received in two deliveries very quickly after ordering.
Unfortunately on unpacking the items, the 600x800 Elite is damaged on both the upper and lower sides. As the damage is through the paint to the metal in two places, the item will start to rust very quickly given it is to be fitted in a shower room. The packing was not marked so the damage had to have been from the factory.
Could you arrange for this item to be replaced and the damaged item to be collected at the same time
Otherwise I was happy with delivery and price.
many thanks
Gary Taylor ...G Taylor
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I have found the quality of customer service to be first class and would not hesitate to recommend My Tub to anyone I know.
Thanks for all your help
Ian McAlpine ...ian mcalpine
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first class service thank you ...Brighton Hove
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Helpful people at mytub but good service was ruined by poor delivery service - took weeks to get all the items delivered! ...Duncan Alexander
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Your service has been excellent. The part I wanted has arrived and been fitted. Your customer service is excellent, keeping me fully informed at all stages. Thank you. ...Bruce Mountain
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Good communication and prompt delivery. Product as described. Would do business again. ...Martin CLARIDGE
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thank you for a speedy and efficient service, My filters are working perfectly ...Julie Partridge
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I was pleased overall with my purchases. I did have a couple of questions about the products and delivery time which were answered although this took quite a long time. I was beginning to get a bit worried about whether everything would turn up in time. It did but I could have done without the stress! ...SUE DAVIES
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Branded goods received in perfect condition. Customer services first class. Thank you for your quick delivery. ...Mr S Grant
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When the wrong product was delivered apparently the fault of the manufacturer that dispatched it, Laurie did a good job in sorting things out. It was nice to have the personal service - definitely came across as a real business that cared, not a call center. ...Anthony Smith
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