product great but delievry driver did not have message to delievr to neighbour. I only received it due to teh quick thinking of the neighbour who spotted the delivery van.
...David Caine
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Good service, my order arrived on time. Following a query regarding a replacement item the staff member I spoke to was very helpful.
...M E Theeman
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
...David Pawson
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Order received now. All good, but cant believe how long it took to arrive. Customer service was excellent though.
...Colin Crow
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Very good communication on progress and correct product arrived on the day promised. Thanks
...Adrian Holmes
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Very fast delivery and genuine products.
...c waterman
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Laurie was brilliant. The item I wanted was obsolete but 1 was available, I couldnt order it on the website , laurie enabled it while I was on teh phone to him. The order was delivered next day and my shower doesnt leak anymore and I can turn my water on. All enabled because laurie at mytubs cared enough to sort out my £155 order. Faultless service and delighted to send this feedback
...ian goulding
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Very good website, good customer service when I had a question, excellent if the seat turns up in the next 5 days!
...NA
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The parts for my Ideal Standard lavatory were delivered as promised.
I was kept informed as the order progressed, so cannot fault your
delivery system.
The parts proved difficult to fit new hinges for a Space toilet seat
as Ideal Standard, in their wisdom, changed the seat design and although
my toilet was delivered well after the change, it was still the old model.
However, with a bit of cutting and fiddling, I got it to fit.
So I cant complain at all about MyTub, but am very unhappy with
Ideal Standard and wont be buying their products in future. The hinge should
never have failed in the first place
...Andre Botherway
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The price and service i received from MyTub was mostly very acceptable, the only concern was knowing a definite delivery date sooner and perhaps a slightly quicker delivery would have been good.
...John Pitts
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£
£53.31 
