Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
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Good service and after sales support. ...Ashwin Parekh
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Quick, easy and delightful. Happy with the service and would buy again ...deanay
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Great service, goods arrived a day early . ...I Lowe
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Good value, excellent comms and fast dispatch, would gladly use this supplier again, many thanks, Keith ...Keith Sutherland
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Good helpful staff and very quick delivery...
Definitely recommend
Thanks again ...David Cooling
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The item I ordered was delivered on the day specified. I was kept informed every step of the way. As the item was a replacement part from a different manufacturer to the original part the electrical connections were in different places and as such I thought there could have been better wiring instructions supplied. Having said that I would definitely use this company in the future if the need arose. ...Mr B Glassby
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Superb service. Everything exactly as quoted ...Peter Rooney
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Quick service. Good value for money. Would recommend. ...Ian Taylor
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Item received in good condition but item described was not what I received. I am still waiting for confirmation as to whether this can be returned and the cost for doing this!!! Please contact me on 020 7924 3650.
Many thanks
Lynn Ford ...Building
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