Very, very impressive service for an on-line retailer !...the office kept me informed at all stages of my order and delivery both by e-mail and from the office even spoke to a "real" person who was very helpful !
Would definitely use this company again without any hesitation.
...Ian Lewis
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I was really concerned when your email gave the delivery date of by 31111. As the part was needed immediately I rang your customer services department on 211011 and this was looked into. I was pleasantly surprised to be told that the part was on its way and would be with methat day which it was. Now fitted and working perfectly. Was pleased with service but would be better if the email gave the correct delivery date to avoid my panic. Thanks.
...Mrs Claire Harrison
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recieved order thank you for your exelent servis a plesure shopping with you
...keith burgess
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THANKYOU FOR ALL THE HELP YOU HAVE GIVEN ME , IN REGARDS TO KEEPING ME INFORMED ABOUT MY ORDER, I GOT EVERYTHING I NEEDED AT AN EXCELLENT PRICE I WILL BE USING YOUR FIRM AGAIN. PLUMBS DELIVERY POINT WERE ALSO EXCELLENT AND TOLD ME ALL ABOUT THE COALS, WHAT THEY WERE MADE OF AND HOW TO LOOK AFTER THEM WITH THE BLACK SPRAY STUFF WHICH I DIDNT KNOW ABOUT,SO EVERY THING ABOUT THE SEVICE I RECIEVED WAS BRILLIANT THANKYOU
...JOYCE PICKUP
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Thanks MyTub. I struggled to find the parts available at MyTub anywhere else. I ordered them through the website and although the postage was expensive for such small parts, they arrived promptly and are just what I needed.
I would defiantly recommend this company *****
...adam foley
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Ordered pebbles & matrix for gas fireplace on a Sunday evening. Everything arrived on Wednesday early afternoon. Totally transformed my fireplace. Well pleased with service & product. Have another fireplace to sort out will use mytub again.
...Lee Wilson
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Thanks for the e-mails keeping me in touch with my order,and for your quick delivery!
regards,Bill Leathley
...W.E.LEATHLEY
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Perfect service. Well packed and arrived promptly. Thanks
...Chris Sinden
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Excellent service. The item ordered was a specialist item and arrived exactly as stated in the email notification. The price was cheaper other sites and significantly cheaper than local distributor.
...Clyde DMello
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The replacement part was received on time and has fixed the problem - many thanks!
...Mr Andrew Rogers
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£
£17.78 
