Great service and polite staff but very very slow delivery
...Colin Hook Property Improvements
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very helpful,Janeatte was great at keeping track of the order,and so really good service....
gary
...sea designgroup
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Excellent service product arrrived on time and fittted straight away and all ok will use you again if you can supply the part
...Philip Allen
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Quality goods exactly as described and prompt efficient service.
...J J PENNINGTON
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My Tub experienced difficulties in sourcing one item on my order although it was advertised as being stocked on their website. However, I was kept informed at all times of progress in tracking it down and, where estimated times for fulfilment of the order were exceeded, an explanation and revised eta was always forthcoming unprompted. Excellent communications meant that this is a firm I would deal with again without hesitation
...Jonathan Mosse Renovations
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Why wasnt it packaged in a box It could have got damaged in transit.
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Dear Brian
This is how the goods come to us from the manufactures. As we do not use couriers services the goods are delivered with great care and no need to be packed up to withstand getting kicked around a depot.
Regards
MyTub
...Brian Lovett
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Dear Jeanette,
Thank you very much in turn for your help and promt correspondence - excellent customer service! (Please show this to your line manager)
Best wishes,
...Haydn Stanley
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Good service, very good prices. Quick and easy process. local delivery co a little evasive and haphazzard but will definately use My Tub again
...James A Cooper
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My order was dealt with in a very efficient manner, and when I did need to speak to a member of staff, they were helpful and offered good advice. My order was delivered on time and well packed. I would use Mytub again. Thanks for your good service.
...Stephen Cleeve
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou
...Clarry Marriott
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£
£50.21 
