Correct parts supplied, very competitive price. Excellent communication, I was informed by email at each step of the delivery process.
...Eric Boreham
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Unfortunately purchase and delivery of my item was not plain-sailing. The order and payment was made on 1st November with anticipated delivery date or 3-5 days. Then an email advised the delivery date would be 20th November...I telephoned to ask why Following my intervention this was followed by another email stating the new delivery date of 12 November. We waited in all day and by 4.45pm no delivery had taken place. I phoned again and this was checked out and yet another email arrived with an apology and note that the item would be delivered the following morning. This did happen at 12.20pm. When I questioned the delivery man he said he had a delivery date of 20th November and was not notified of any change to that!!!! Why was this when they clearly had the item in the depot and we
...Mr. Anthony Hopkins
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My Tub experienced difficulties in sourcing one item on my order although it was advertised as being stocked on their website. However, I was kept informed at all times of progress in tracking it down and, where estimated times for fulfilment of the order were exceeded, an explanation and revised eta was always forthcoming unprompted. Excellent communications meant that this is a firm I would deal with again without hesitation
...Jonathan Mosse Renovations
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Arrived a week later than original delivery estimate, however regular communciation throughout explained reason for delay and updated delivery estimates. Overall an excellent service received.
...Antony Durrant
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Toilet seat and cover ordered, delivered and fitted within the week!!!
...Helen Coleman
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Im happy with the service from My Tub. The team was very helpful in finding an alternative item for me when my original order counldnt be completed.
The team sent pictures of the item to help me make a decision and processed a refund as the alternative was cheaper than my original order,
Very happy with the teams overall service level and would use My Tub again.
...Mr S. Skinner
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Good service again. Got the items on time.
They were, however, slightly different from my last purchases plastic container rather than a material one. I was concerned that they would not fit the caldensate unit. Fortunately, it did fit and appears to be leak-free. Will keep an eye on it.
...gavin johnston
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Your service was very good and friendly, my only problem was finding you in the first place! The Johnson Controls network was almost impossible to work through as I did not know the part numbers of the replacement parts for my old Penn range items.
Also the name "Mytub" did not at first register in my mind as a supplier of JC parts.
However, having found you I shall be pleased to use your company for my future needs!
...Charles H Mitchell
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very good service. The diver phoned when almost arrving for delivery. A ver good system !
...susan brown
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Thank you for the prompt and accurate delivery of the items ordered. The process has been free of any bother and the items are exactly as required.
Best Regards
Sanjiv
...Sanjiv
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£
£50.21 
