This was my first purchase through myTub and im very impressed with it, part arrived very quickly and as described, and i cant belive how cheap the part was compared to other retailers !!!
Well done. ...thomas jamieson
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Excellent service
Great product, good value
Excellent communication and fast delivery
Thankyou ...Paul Sercombe
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Right product at a good price and very quick delivery ...John Newborn
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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised ...Martin Scott
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Good experience. Enquiries were responded to rapidly and l was kept fully updated with the progress of my order.
Arrived when advised, in excellent condition.
Happily deal with MyTub again.
Rob Thorp ...Rob Thorp
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I was very impressed with the service and support provided in respect of my order and also the highly competitive price of the product ordered. ...David Stobbs
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Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action. ...roger norman
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All received and fitted. Works fine. Thanks ...stephen netherton
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The PEGLER 12inch COLD QT CARTRIDGE 814043 and the PEGLER 12inch HOT QT CARTRIDGE 814042 arrived safely at 08.30hrs on the date specified. Unfortunately there were no fitting instructions supplied. You might argue that the fitting of these cartridges should be self explanatory. Well.... the cold cartridge has a groove around the shank.... it also has a "red" seal at the bottom.... Now "red", to my simple mind, is normally associated with the "hot" water supply. Pegler did produce a fitting instruction leaflet.... which I rescued from the rubbish left by the installers who fitted my new bathroom some ten years ago. Had I not done so I feel that I would easily have made the mistake of fitting them the wrong way round. Simply labelling each cartridge as either hot or cold, or with the spe ...Roger F. Marsden
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very helpful and excellent service ...Andrew Halpin
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