great service,quick delivery,recommend to anyone ...andrew lewis
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Pleased with prices but delivery should be free for all items if you're ordering over £25, not just random parts. Also, delivery estimate should be available before you buy, ...Chris
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
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Goods received very promptly. Contact by telephone was efficient and helpful. Only problem was trying to pay with credit card, only resolved by BACS payment. These comments apply to previous order last week too. Thank you. ...Brian Townley
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Thanks Sophie
Brilliant service. I will use your company again. ... J E Hubbard
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Thank you for sending my loom part.It did arrive on time.Bob ...robert lear
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all sorted with no problem: helpful additional information from staff
web site worked ok on mobile tablet ...Mark Owen
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I have found your service especially that of your technical department, helpful, knowledgeble and where you did not know the answers you went out of your way to find them - Thank you.
I have also found your delivery service and customer care very professional. ...Ronnie Golding
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Very quick and efficient service kept us well informed at every stage ...R J Malton
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Faulty item replaced within days. Much appreciated. ...Yvonne Nestor-Ryan
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