Order arrived on time thanks, very helpful staff when placing order. ...james thompson
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Thank you. Order arrived safely. Although later then expected you kept me informed at every step which was much apretiated. Thanks for sterling service. ...John Alden
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Excellent service Steve in Sales could not be more helpful. ...Paul Sands
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after placing initial order and paying for it i was then told my item was obsolete my tub dont stock it but they said they would source my item for me which ended up costing me £25 more than mytubs original price. i feel i could have been told before payment that they dont have items in stock leaving me free to look elsewhere or they could have quoted a price items will cost you after they order them in for you first before taking your money. not as cheap as you first appear!!
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Hello
Unfortunately obsolete items do not get the price updated so will appear a great deal cheaper than the replacement product.
Regards
MyTub ...dennis curley
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delivery took a little longer than I had hoped ...Peter Lowe
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Easy to place my order, had a concern about delivery time because of a prior commitment, but a quick email back to you and delivery was altered to pm
Customer service was excellent then, also when I received my order and had to phone about a fitting that I thought were missing.
10 out of 10 for product and customer service
...Andrew Anderson
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Took forever to arrive but excellent communication regarding timing etc throughout. Driver called on day of delivery to advise how long he would be. Product in perfect condition and fits as expected. We would definitely use the service again. ...Karen Moizer
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Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey ...John Hey
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Quick, polite, informed and good value. Thanks very much for the service, Ill be using you again, though I hope I dont have to break the downstairs loo again to do so... ...Ricardo Meakin
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Good price and easy to deal with MyTub, but surprisingly long delivery time. ...Christopher Parnell
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