after a couple of issues with item and delivery the order was sorted out quickly with little fuss . many thanks items fitted and taps sorted . ...jon diver
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All seemed to go very well until the delivery didnt turn up on the promised day. I chased it and Customer Service was very helpful and the basin turned up a working-day late, so all was well in the end.
...John Pearson
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Hi there,
from the first minute I contacted you regarding my item to receiving, it was a really excellent experience. Your email updates for my order on a daily basis was truly Professional, I just wish all companies conducted their business in this way. It has been my pleasure to have dealt with you
and will deal again in the future,
Regards
William ...William Mc Areavey
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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Very efficient service with regular updates regarding the processing and delivery of our order. Recommended. Thank you. ...Sue Mitchell
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Excellent price, excellent delivery. I was out but driver hid package and left note re directions. Excellent Service. Will recommend and use again. Thanks for opportunity to congratulate. ...Terence Tatham
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Thanks forthe delivery - received Sept. 19 ...John Bellairs
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I have found your service especially that of your technical department, helpful, knowledgeble and where you did not know the answers you went out of your way to find them - Thank you.
I have also found your delivery service and customer care very professional. ...Ronnie Golding
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Very pleased with the Liff tap I ordered, thank you.
Christine was on the case and kept me informed and updated on the expected delivery date.
I fitted this replacement tap next day and it is working fine.
Will use MyTub again when I have the chance.
Brian ...Brian William Payne
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The staff were very helpful and helped me to source the part needed and it was delivered when they informed of the date. I am extremely pleased with the service and would use them again and recommend them to others ...Selby District AVS
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