The extra mile that MyTub went to complete my order was like a breath if fresh air. A swift receipt of my goods then topped off what was a very pleasing buying experience. Well done.
...Stefano Bittante
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I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
...Dr Michael Devine
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Fast, efficient and good advice regarding obsolete equipment. Well done Mytub!
...Stewart - Stewart
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Parts arrived quickly and well packaged, fitted in minutes great service.
...Smithfield Murray Ltd
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very good service very helpfull staff very promt with my order will use this company again soon
...michael john barratt
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I am only taking the time to respond to this message due to the professional and efficient manner in which my order was handled. Your telephone receptionist was very helpful and answered all of my questions considering it was a relatively small order.
Its a great service and the price was at least 50% less than I was quoted for a similar product. I will certainly use your services again and would recommend your company to anyone.
Regards
...Cusack
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Shower part arrived on the day My Tub quoted, works fine, good to have hot water again.
...Nick Cumming
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The service was first class with the item arriving next day. However I do baulk at the price of spares parts, my one tiny item a small 12" bronze body without the flow regulator being 1 16th of the price of a new boiler.
...M Browne
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Excellent quick dispatch, delivered within 3-4 working days. Constant communication, thank you! After a horrendous experience ordering the same item from another firm, Im glad I came to you - and it was sorted quickly and efficiently. Thank you!
Only Feedback - Delivery time slots would be better so the customer does not have to be home from 8-4 pm.
...Farah Khan
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Excellent service. Quickly acknowledged & dispatched the order. Would definiitely use the service again.
...Mrs Alison Chaddock
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£
£80.08 
