The shopping experience was good from placing the order to the speed of the delivery.
I will definitely use your company again.
...Amanda
|
Easy web site to navigate and order. Fast delivery and excellent communication on order status. Superb Customer experience and service. Definitely recommend and will use again!!
...George M Bish
|
Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou
...Robin
|
we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
------------- ------------- --------------
Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
...Brian skipper
|
Very helpful
Thank you
...Avril Philipson
|
My order arrived unfortunately the toilet seat lid was damaged.i have phoned and you are sending me out another.
...Gavin Williams
|
Order received on time and in perfect condition. Timely communication throughout and I would recommend to anyone looking for something similar.
...Kenneth Gilluley
|
We duly received a package with good condition.
Thanks.
...Ataru Onuma
|
Order received and delivered as quoted. Very Good service and thanks.
...Oxford Instruments Ltd
|
About the best price I could find for the product. Delivered in a timely fashion, you kept me informed throughout. Very pleased, good service.
...Barry Coleman
|
£
£80.08 
