Replacement gas fire coals arrived well packaged, exactly as described and a day earlier than the three day delivery forecast time. Will definitely visit MyTub again for other products when required. Rating excellent ...Kelvin Watson
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Parts & spares excellent range. Delivery options need to be tightned up. Had to chase part which had been delivered to depot but not delivered to me. A new order had to be made. For the customer advise them how it will be delivered, post ,local depot, direct from supplier and estemated day of delivery. This I think would be a way to improve your service. ...Anthony Jones
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Great service from start to finish. A1 ...Brendan Queenan - QOD Construction Limited
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I was very pleased with the service I received from My Tub both on the phone and the quick delivery. ...michael dennis
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Hi
Impressed by price and speed of processing order.
An image would have been useful as even though I got the product no from another web site with image am not 100% certain that this is the correct item due to the difference in prices.
Fingers crossed & thanks.
Julie
...julie wood
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Was delivered at the time discussed. ...jamie macey
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Delivered promptly and in good order ...Kate Millard
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Delivered promptly, not well protected but carried indoors: look OK, but lid not yet removed. Thank you. ...Mr Chris Stacey
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Good, quick efficient service. Very helpful. Easily found what I required on your website.
Thank you. ...William Lamberton
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
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