Very good service, correct items, delivered promptly.
...Chelmsford Industrial
|
I am fairly happy with your service but wonder why you CONFIRMED
DELIVERY as 26th September, but it did not arrive until the 27th
Driver had papers with 26th crossed out & replaced with 27th BUT
NOBODY LET ME KNOW!
------------- -----------------
Good afternoon,
We are sorry about this.
We had confirmed the original date with the delivering branch but the driver could not physically finish his round, hence delivery the following day. We were not informed about the delay.
Regards
MyTub
...Mr K. Chapman
|
Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
|
Easy to use website, good prices, swift delivery. Would happily use again.
...Paul Day
|
Order process very straightforward.
The two heater elements were dispatched rapidly and safely received. Could not have been better.
...Ben Cole
|
Very helpful staff, order arrived on the confirmation date
...Gardner BTC LTD
|
Very pleased with my goods.And the service.And the price i got it for. No problems at all. thanks.
...m b eales
|
Excellent service very friendly staff
...Geoffrey Tobin
|
Excellent service, although delayed we were notified by email throughout the process.
...Judith Peachey
|
Great service - my order was received on the next day after ordering!
...Malcolm Pitts
|
£
£80.08 
