I will be completely honest ,i found the ordering and the delivery prety good ,but i found that the communication i received from a lady called christine was brilliant ,the item i ordered was not in stock when it should have been ,and i received messages, informing me of what was going on and when to expect my delivery.
all other companies i usually deal with leave you guessing when your delivery is due .to me communication is everything,how con you plan something when you have no idea where your parts are . ...david shorter
|
The service and continued update of delivery was excellent. the price was also competitive I would use the company again and recommend them. ...clive liard
|
My complete order arrived on the day specified. Thank you too for keeping me updated on the progress of that order. Much appreciated. ...Peter Button
|
Two Push Buttons arrived in good time and now fitted and working.
Thank you for prompt service. ...Keith Mullen
|
Excellent service delivered on time, would order again with them. ...jon pullen - J R Pullen
|
Order arrived promptly as promised thanks for great service ...Alan willis
|
Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you ...Neil
|
Excellant service, great comunicatios, great price. One down side. Very slow turning up with the item i ordered. Well worth the wait with the saving I made ...jon franklin
|
Great communication, delivered on the date quoted, best price. Would recommend.
...Michael Sage
|
I was very happy with the items and found the customer service to be too a very high standard.
I would use this company again when required. ...Jeremy Curtis
|