Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
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Good service. Item was not in stock. Kept me informed when I could expect delevery. Very helpful Company ...J. Griffin
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Will highly recommend this company to anyone. We had a small mark on the goods delivered to us and the company went to great lengths to see that a replacement item was with us as soon as possible. Very imnpressed with the aftercare service ...MAUREEN
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Very helpful service. Found obscure tap valves for me. ...Steve Williamson
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Thank you for you prompt delivery, thank you for your follow up. I have received the goods. I have not been able to check them yet as I am trying to compleat another project. ...Kwame Nicol
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Goods ordered in the evening, response the following morning with estimated delivery, goods arrived as specified, excellent price and delivery what more can a customer ask for. ...Carol Searle
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very efficient, thanks. ...K. Goodier
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100% Helpful and Friendly Team, Top Marks and Thanks, I will keep your details for future supplies.
Regards Mark ...Mark Fowler - Trade Connections Ltd
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Excellent service, ordered Saturday afternoon and the item arrived on Tuesday morning, well packaged and as described. Great communications throughout. Will definitely use mytub again and recommend to others.
Many thanks ...MarkT
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Great web site, not being a plumber the images to help with identification are very helpful
many thanks ...austin carter
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