From initially ordering the goods totheir intended delivery address and then to the changed delivery address MYTub handled everything with the upmost professionalism and good humour.
Thank you from a delighted client. ...C Taylor
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i dont have a problem with my tub service is excellent and the minor problem I did have not of my tubs making but that of the delivery company was put to rights by my tub thank you very much. ...David Paterson
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Everyone else said 7-10 days. You said you had them in stock and they arrived within 48 hours.
Well done, 10/10 ...Weston Sailing Club
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Everything was very proffessional and as expected. Thanks ...Colin Brocklebank
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Very nice and sturdy unit with nice deep sink now fitted, but ... rather difficult to fit as:
a holes for plug and tap were not flat, so lots of silicone required to make neat and watertight
b only a hole on one side of the sink to secure to wall - could do with one on both sides to hold it stable
c no levelling adjusters provided on cabinet, and made unnecessarily complicated to level by having 5 fixed feet on it.
I would not buy this if I was getting someone else to fit, as they would not be able to fit it very well in the time they had allocated to the job.
Also think twice before buying a ready-assembled vanity unit if the pipework means you need to cut away the back at all - it is quite awkward to get at once assembled, whereas the parts of a self-assembly one can easily be cut o ...Simon Goddard
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Product is fine & has been fitted - only complaint is that it was delivered the day before that agreed & as noboby was in it was left propped up outside. ...Jim Stonehouse
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Easy to order. Quick delivery and good communications. Excellent service and very pleased with order. Thank you. ...Anna Evans
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order completed as stated many thanks ...jim poulton
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I recently had a domestic emergency with a broken diverter valve in our en-suite Aqualisa shower. Having done an internet trawl, MyTub seemed to be the only supplier with one in stock, when even Aqualisa the manufacturer had none. Your sales team gave me great advice over the phone and I ordered what I believe was the last one left across the whole supply chain! I paid the extra for next day delivery and hey presto, it arrived as promised yesterday. It was exactly what was required and my plumber fitted it this morning. Job done ....... what else can I say!!! Thank you .... outstanding service ....... Happy Christmas !!! ...Richard Lewis
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Easy to find and order parts arrived on time but info on status of order could be improved.
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Hello David
We are sorry but the office had been closed over the Christmas period which would reflect why there had been none of our usual communication.
Regards
MyTub ...David Galbraith
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