This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really. ...Ian Grosvenor
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fast shippng,Great comms, product as discribed.
would recommened and deal with you again.
Regards
Wayne ...wayne lomax
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Received very quickly. Thank you ...GRG Public Resources Limited
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Many thanks a day late but not a problem
good polite service when called
problems resolved in a swift manner
Thanks ...GARY F MASSON
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Good prices and great communication and quick delivery, many thanks ...Vigo Limited
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Very good responce received my order the following day at the best price on the internet....Thank you .... ...John Young - Elec Resourcing Ltd.
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Excellent advice, followed by very quick delivery. ...Val Robson
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Excellent service and communication. Product as described and arrived swiftly. 5 * service would throughly recommend! ...Tracey Eve
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The service and communication was absolutely top notch. Very helpful staff and would definately use again. ...M A Khan
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Easy to use website, good prices, swift delivery. Would happily use again. ...Paul Day
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