After ordering a toilet seat that was not for a standard sized toilet bowl that didnt fit. Your customer service was exceptional. A new seat was sent out and the other one picked up for me very quickly. It is so good nowadays to get help and advice that is needed. Well done!
Although in no way your fault, I think next time I might be better changing my toilet so a standard seat will fit, rather than replacing a seat at £92.
Once again many thanks for your help!
...Sandra McCrindle
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Great service and terrific staff. Thank you so much for getting my order to me in time. ...Mr Simon Morrell
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Parts arrived in good time. Excellent service. ...Liam Cross - Trinity College Dublin
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I wanted a folding shower screen finding one to fit my specification proived difficult but Mytub staff were very helpful and patient. I much appreciate all of the help given by Deborah and Christine and hope that senior managers really appreciate the immense asset that their excellent customers service provides for the business.
...Gary Hicks
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Prompt service and exactly as required - Thanks. ...William Gatecliff
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Excellent service again. Good quality items at the right price and I was kept informed about delivery. ...Peter Keen
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I placed my order online and was kept up to date with how things were progressing. I received an email to tell me the part was available for collection. However when I went to collect the part it was not available. Apparently someone had sold it. I contacted Christine who reordered a further one. After a week it was still not at the Belfast Depot so I contacted Christine who arranged for it to be delivered to me Free of Charge
...Alan McCullough
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Thanks, we have received the item..! very prompt.. thank you verymuch ... Farook K Chalarath
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All good. Excellent service ...Peter Dickeson
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Easy to use website and fantastic customer service. 10 out of 10 ...Olga joven
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