sent photographs of parts required to support today hope they recieved them awaiting your response
...rosita scales
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Was rather disturbed initially that the order would be delayed some two weeks or so. It was not an issue for me at the time as I keep spares of this rather unreliable and fragile item. However, if I did have a faulty part, I would have had much inconvenience.
Service itself was great. i was always kept in the loop about the order from MyTub who eventually delivered.
...Michael F Jones
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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
------------- ------------------------- ------------------
Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub
...Paul Witts
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Great service, very informative on delivery dates and no hassle at all,will definitely be using you again, thankyou
...Chris Hughes
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Great service, very friendly and helpful. Particular thanks to Deborah who helped out with part and delivery, would recomend without hesitation.
...Barry Hamilton
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Good products and good service.
...Bruce Bennett
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Good service and communication excellent, When you telephone My Tub you get through to a human being very quick!
...Cameron McDowall
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Good all round service in terms of website easy to use & better than most, keeping me informed on delivery date I didnt have to go checking order status - you sent me helpful emails, product availability, price, and order turnaround.
...David John Akerman
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The item arrived exactly as advised and the item is the correct replacement. However, the instructions for fitting the toilet seat are unclear so we are having to employ a plumber to make sure it is properly secured.That means we will have paid almost £200 to deal with this.
...MRS CATHERINE CASTREE
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Thank you for the good service and communication. Outta sight replacement curtain has arrived but not fitted yet. Im sure it will be fine though.
Thank you!
...Mary farrow
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£
£80.08 
