Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down.
...Trevor Peach
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All went like clockwork, the product was exactly what I ordered and the communication throughout the order process was excellent. Very efficient and would certainly recommend.
...Bob Annable
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had to wait a while for my order
...mrs
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Service good. Only gripe: got email to forewarn about Friday delivery. The someone tries to deliver Wednesday before. Ultimately Friday morning so back to plan A but a bit confusing. Otherwise fina.
...Frederik sJacob
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Fifteen pounds postage for a piece of plastic the size of a cereal bowl... It did arrive next day though, and I couldnt find them available anywhere else.
...james folkes
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The heating controller was a direct slip-in replacement for the old version I had been enjoying over very many years, and is working well. The only problem with the old one was that the control button for the CH function was becoming very intermittent.
...Colin Colby
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Very pleased with your service; collected Grohe 3000 Shower Valve today without any problem.
...Sheila Bean
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As described and as ordered with speedy delivered.
...Donna Williams
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Thank You
Very good service and all is fine
Julia
...Julia Hughes
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Very good service, order delivered quickly, and delivered nicely in the morning.
All items are in order.
Thank you.
...Peter J Sclater
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£
£80.08 
