I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig
....
|
The part did arrive a little later than expected but the members of staff i dealt with, Christine and Rachel kept me updated were very helpful and polite.
...GASFLOW PLUMBING AND HEATING
|
Order was delivered on time and I was accurately kept informed.
...Barrs Hill School
|
Excellent price and fast delivery, thank you!!!
...Ian Parfett
|
Item delivered on date promised at 7am despite being during peak Christmas period. Cheers.
...GEORGE SHEPHERD
|
Very helpful chap, will use you again
...Terry smith
|
Very good service and delivery. I was kept upto date at all times with progress of order and can recommend My Tub.
...Ian Bennett
|
I found the Company MyTub very helpful, well priced and after my electrician found he diid not need the part, only an hour after I had placed the order, they canceled the order without a fuss. I shall certainly place them at the top of my list for future plumbing parts. B.rgds
...TERENCE MCSTAY
|
Thank you, for your super fast and great service.
...Inayat Khan
|
Price of product great. Price of postage excessive. Something tells me you are using the postage costs to supplement the cost of the product!
...steven owen
|
£
£592.12 
