The item I ordered was not in stock, but I was kept informed about progress and then given a date for delivery. Item has now been fitted and is good. ...Andrew Smith
|
Very efficient service. Order delivered within three days and on the day promised. ...Mr C J Dale
|
Unfortunately my parcel was delivered to the wrong address in Portslade. The gentleman who signed the delivery note made out it was for him although the address label was clearly for me in Southwick. The delivery driver was contacted via My Hub and was able to collect the parcel and bring it to me the next day. The parcel had been opened and there was no paperwork or fitting instructions in the box. It appears the man in Portslade did not know where he had put them. I do have to stress that when putting addresses into a sat nav the post code should be used as often road names occur in neighbouring towns. ...Frances Burt
|
After ordering a toilet seat that was not for a standard sized toilet bowl that didnt fit. Your customer service was exceptional. A new seat was sent out and the other one picked up for me very quickly. It is so good nowadays to get help and advice that is needed. Well done!
Although in no way your fault, I think next time I might be better changing my toilet so a standard seat will fit, rather than replacing a seat at £92.
Once again many thanks for your help!
...Sandra McCrindle
|
The best service anyone could ever expect. Thank you very much for all the help.
Will certainly buy from you again.
John Paterson. ...John A Paterson
|
The order arrived satisfactorily, thank you. However the length of time between order despatch arrival was very long and I am unlikely to use MyTub again for that reason. ...Dianna Karani
|
Excellent service.
I was phoned to say there was only one in the country in Wolverhampton Monday afternoon agreed to have it delivered by courier was delivered Tuesday 1:30pm
A big thank you ...NORMAN WATKINSON
|
Fast and efficient delivery - pleased with my purchase ...Fiona Whitelaw - WCS
|
Thankls so much for all the excellent service ...CAROLE ALLCORN
|
Excellent service - used you for two orders. You kept me fully informed and delivered when you said you would. Pity other suppliers cant match you! ...Peter Dron
|