Very easy transaction , part delivered on time ...EXELDENT
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Item received on the specified date. Now installed and operating. Cannot fault the service. Many thanks. ...BRIAN CHAPPELL
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Very good service, correct items, delivered promptly. ...Chelmsford Industrial
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Great item & fast delivery. Shame about pricing it a penny under the free delivery target! ...Michael Healy
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Spot on, great service, delivered well within timescales set and was very good when I got the order wrong on-line, very responsive and corrected my error. ...Richard Page
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MyTub provided an efficient, very helpful and friendly service, highly recommended. ...kenneth cairns
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Processing of order very good , however still awaiting goods ...Alun bassett Jones
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everything worked fine. only odd thing was I needed to buy a small amount of ptfe tape that I didnt want to get the order to qualify for free delivery! ...Richard Draper
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Good website- easy to use. Fast delivery. Product as described and good value. Thanks ...Lindsey Dougall
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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