Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey
...John Hey
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Everything great with immediate response due to my e-mail asking where it was, probably down to xmas period
...barry ferguson
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I picked up my goods from Plumb&Parts at Unit 29 & 30 Anniesland Village Business Park Glasgow G13 1AY as directed. This was all very efficient thank you but unfortunately the coal matrix was damaged and a new one had to be ordered. I am awaiting this part. The service so far has been very satisfactory and the part should arrive within the next day or so.
Many thanks
Lynn Mitchell
...Mrs Helen Lynn Mitchell
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User friendly website to find exactly what I required.
Great email communications.
Fast delivery.
Perfect.... thank you.
...Kevin Hooley - Unicorn metals ltd
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Service was good, continual feedback on progress was good
...Whitby Seafoods Ltd
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Excellent, helpful service every time....
...Design and Technology Services Ltd
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The parts were delivered when promised, all communication prior to delivery was helpful in managing my expectations.
Parts appear to be correct, though not yet fitted.
Would recommend MyTub to others.
Regards,
David
...D A Grace
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Product arrived in good time. Efficient service. Really happy with the product. Will use you again. Thank you.
...Philip Hope - Phil Hope Plumbing
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I would like to highly commend your service. I asked for something a little different, namely shipping items to Australia. Your staff we excellent at organising this. The first courier quote was excessive, but they kindly organised a second, and much more reasonable quote for international shipping. I wonder if it is possible to include an international shipping price estimate in your checkout section.
I would highly recommend your services.
...John Hayes
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Very helpful service, particularly when I made a mistake in the order and it was corrected without hesitation at no additional cost..
...Hugh Kelly
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£
£592.12 
