I had a complaint about the original delivery but this was dealt with efficiently. I particularly liked the way you kept me informed by email on progress and delivery dates. The best service department communication I have ever had. ...Fred Gray
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thank you for a speedy and efficient service, My filters are working perfectly ...Julie Partridge
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Really impressed with the service and speedy dispatch of order! ...Gina L. Mason
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A good service all round, thank you ...Patrick Jacob
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Fantastic communication - so quick - couldnt speak more highly of the service I received. The item took a while to arrive but was not going to mainland UK so probably explains it and I wasnt in a hurry for it anyway. Kept me informed every step of the way. Highly recommend and will you again if I have need to ...Lesley OByrne
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub ...ELCCH
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After a very slight hiccough, received very high quality goods at a very reasonable price. I would recommend your company. ...JC Williams
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Great service.....keep up the good work ...Adam William Polson
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Excellent service received, prompt communication throughout order process, would recommend and use again. ...Mr K J Higgs
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I found your customer services very good and received my product without any problems at a good price, but only as I picked it up myself. Will definately use your company again, thank you ...Craig Myers
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